App / Sports
This page sets out the legal conditions that govern your use of 77 kk — including account eligibility, transaction scope and how we handle disputes. Whether you access us through Rocket, Bank Transfer or any supported route, your use of the platform is subject to the terms described here and to the laws of your eligible region.
Our legal terms exist to protect both you and us — they define what we offer, what you agree to when you create an account, and where the limits of our responsibility begin and end. Access to 77 kk is subject to the laws and regulations that apply in your local region. We do not determine whether access is lawful in your jurisdiction; that responsibility sits with you. If local law in your area restricts or prohibits access to online gaming platforms, you must not use this service. When you open an account, you confirm that you have checked this for yourself and that your use is permitted under the rules of your eligible region. Transactions made through Rocket and Bank Transfer — the two local rails we support — are conducted under the conditions stated in your account agreement. Payment records visible in your account wallet reflect the actual movement of funds; if you see an error, the correction path is through our support contact, not through the payment provider alone. We do not retroactively alter transaction records; any dispute must be raised within the period stated in your active account terms. Keep a copy of your account terms for reference.
Our legal terms apply to four distinct areas of the platform. Understanding the boundary of each one helps you know where to direct a question and what falls within our direct responsibility.
The terms cover account creation, login, identity checks and the conditions under which an account may be suspended or closed. Access eligibility depends on your local law and the region from which you connect. We do not extend access to regions where it is not permitted.
All deposits and withdrawals processed through Rocket or Bank Transfer fall within the scope of our transaction policy. Records of these movements are stored in your account wallet. Queries about a specific transaction should be raised through our support route, not directly with the payment network.
Game content from studios available in our lobby — including material from JDB, Bigtime Gaming, CQ9 and Habanero — is governed by our content terms. We provide access to this content; the studios retain their own intellectual property rights. We cannot alter a studio's game rules or mechanics on your behalf.
Any service operated by a party outside 77 kk — including external payment networks, device manufacturers or unaffiliated websites you reach through a link — is not covered by our legal terms. We are not responsible for the policies or conduct of those third parties.
You hold several practical rights under our policy, and you can exercise most of them directly through your account. Transaction records are available in the wallet section of your signed-in account; you do not need to contact support to view them. If a personal detail on your account — such as a registered mobile number or name — is incorrect, you can raise a correction request through the account settings page or by contacting support directly. Questions about how we hold your data, what we retain and for how long, or how to request the removal of your account can all be directed to our support team through the channels listed on this page. We aim to acknowledge policy questions and data requests within the timeframe stated in our active terms; we do not invent a specific hour or day count here. What matters is that you know the route: logged account area first, support contact second.
Open your signed-in account and navigate to the wallet section. Full transaction history for Rocket and Bank Transfer movements is shown there. No additional request is needed to view your own records.
If a name, mobile number or contact detail is wrong, use the account settings page to submit a correction. Where the change affects identity verification, support will guide you through the steps shown in your account.
Policy questions — including data handling, retention and the basis on which we hold your information — can be sent to our support team. Use the contact route that suits your access: live chat or email, both listed in the support section below.
You may request the closure of your account at any time. Submit the request through support. Any outstanding wallet balance subject to completed transactions will be handled according to the withdrawal conditions in your active account terms.
If you have a question about these legal terms, a transaction dispute or a data request, the contact routes below are the ones published on this site. We do not operate through unverified third-party channels; only the routes listed here should be used for policy-related correspondence.
The live chat button is accessible from your signed-in account page. Use this route for account-access questions, transaction clarifications and general policy queries. Response handling follows the queue shown at the time you connect.
For formal policy questions, data requests or dispute correspondence, send your query to our published support email. Include your account reference and a clear description of the issue. We handle email queries in the order they arrive.
The help section inside your signed-in account contains answers to the most common policy and transaction questions. Check here first before raising a support ticket — the steps shown there reflect the current account terms.
Our approach to data handling, cookie use and account security is documented in the terms linked from your signed-in account. Here is a plain summary of each area so you know what to expect before you read the full document.
We collect only the information needed to operate your account — your registration details, transaction records and session data. We do not sell your personal information to third parties. The retention period for your data is stated in the account terms you accepted at registration.
We use cookies to keep your session active and to remember your account preferences across visits. You can manage cookie settings through your browser. Disabling certain cookies may affect how account pages load on your device.
Your account is protected by the login credentials you set. We do not store your Rocket PIN or Bank Transfer details on our side; those remain with the respective payment network. If you suspect unauthorised access, contact support immediately using the live chat route.
To update personal data, correct a registered detail or request removal of your information, use the support contact route. We confirm receipt and process the request in line with the timeframe stated in our current account terms.
These are the policy questions we receive most often from accounts based in Bangladesh. If your question is not covered here, use the live chat or email route listed in the support section above.
Yes. Access and use of 77 kk depend entirely on whether it is permitted under the laws of your eligible region. We do not make that determination for you. You are responsible for checking your local legal position before creating or using an account.
Your full transaction history is in the wallet section of your signed-in account. Records show each movement — deposits and withdrawals — as they were processed. If a record looks incorrect, raise it with support rather than with the payment network directly.
Open the account settings page while signed in and submit a correction request there. If the change involves identity verification — such as a name change that affects your registered mobile number — our support team will walk you through the additional steps shown in your account.
Yes. You can request account closure and data removal by contacting support through live chat or email. We handle removal requests in line with the retention conditions in your active account terms and will confirm when the process is complete.
Third-party services — including Rocket and Bank Transfer networks outside our direct control — are not covered by our legal terms. If a delay occurs, raise it with support first. We can check the record on our side and advise whether the issue sits with the network or within our own processing.
Any balance remaining in your account wallet at the time of closure is handled under the withdrawal conditions in your active account terms. Contact support before requesting closure if you have a balance you intend to withdraw, so the correct steps are followed.